Shipping policy & Return policy

Shipping policy & Return policy

Shipping and Delivery Policy: We strive to deliver orders as quickly as possible to ensure the best shopping experience. 1. Delivery Time: • Local Delivery: Delivery takes place within [1 day] of the order confirmation date. 2. Shipping Fees: • Shipping fees are calculated and displayed on the checkout page before the order is finalized. • Shipping is free for orders valued at [40 KWD] or more. 3. Order Tracking: Once the order has been shipped, you will receive an SMS or email containing a tracking number to monitor the shipment's status in real-time. 4. Important Notes: Please ensure that the delivery address and phone number are entered correctly to avoid any delivery delays. ---------------------------------------------------------------------------------------------------- Return and Exchange Policy: To ensure your safety and public health, "All-Over Spray" products cannot be returned or exchanged once opened or used. Exceptions and Exchange Conditions: You are entitled to request an exchange or return within [7 days] of the delivery date only in the following cases: • The product arrives damaged or broken. • There is a defect in the spray mechanism (tube/pump) that prevents use. • The product received differs from the original order. Conditions: The product must be unused and in its original packaging, and proof of purchase (order number or invoice) must be provided.